Update - We are continuing to investigate this issue.
Jul 06, 2026 - 16:23 CEST
Update - We are continuing to investigate this issue.
Jul 06, 2026 - 16:18 CEST
Investigating - We have identified two issues affecting admin users' ability to change the status of a project. Issue 1 — Project View: The "Modify Status" tab displays empty. This only affects clients who do not have Custom Statuses enabled. Issue 2 — Project List: The Bulk Actions "Update Status" option is not working. This affects all clients.
Our engineering team has identified the affected scope and is actively working on a fix. We will provide a further update once a fix has been deployed. We apologize for the inconvenience.
Jul 06, 2026 - 14:42 CEST
Investigating - We have identified an issue affecting the DocuSign "Send for Signature" button in the Document Manager within the Project Detail page. The button is no longer visible, preventing users from sending documents for electronic signature via DocuSign.
Our engineering team has identified the affected scope and is actively working on a fix. We will provide a further update once a fix has been deployed. We apologize for the inconvenience.
Jul 06, 2026 - 16:21 CEST
API
Operational
90 days ago
100.0
% uptime
Today
Backend Login (Admin Platform)
Operational
90 days ago
100.0
% uptime
Today
Backend (Admin Platform)
Operational
90 days ago
100.0
% uptime
Today
Frontend (Submission Platform)
Operational
90 days ago
100.0
% uptime
Today
Evaluation Platform
Operational
90 days ago
100.0
% uptime
Today
Volunteer Platform
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Frankfurt, Germany - (FRA)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 22, 09:30 CEST
Monitoring -
To ensure the continued performance and reliability of our solution, we will be conducting a routine maintenance on the app on Saturday evening (CET time)
Please note that users may experience 0 to max 5 minutes downtime during this period.
We apologize for any inconvenience this may cause.
Jun 19, 17:24 CEST