Investigating - If your form includes a question about the mission's end time, and it is properly tagged with the specific type of answer "Volunteer platform - End time", the time will not be copied automatically when attempting to publish the mission. Same is happening for "Registration deadline time" specific type of answer.
Our engineering team is working on a resolution.
We apologize for the inconvenience this may cause.
Nov 19, 2024 - 17:20 CET
Investigating - When using tokens in custom HTML sections, you might notice that some tokens that you get from the Token Generator are not working. This is because the names of tokens for the HTML section do not correspond to the general tokens used in the tool.
Our engineering team will work on aligning the tokens for the HTML section to the general ones.
Sep 16, 2024 - 12:07 CEST
API
Operational
90 days ago
100.0
% uptime
Today
Backend Login (Admin Platform)
Operational
90 days ago
100.0
% uptime
Today
Backend (Admin Platform)
Operational
90 days ago
100.0
% uptime
Today
Frontend (Submission Platform)
Operational
90 days ago
100.0
% uptime
Today
Evaluation Platform
Operational
90 days ago
100.0
% uptime
Today
Volunteer Platform
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Frankfurt, Germany - (FRA)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Nov 19, 11:16 CET
Monitoring -
We are happy to inform you that this issue has been resolved.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience while we worked on its solution.
Oct 15, 09:32 CEST
Update -
While we no new updates to share at the moment, we wanted to let you know that our engineering team is fully mobilized to resolve the situation as quickly as possible.
Please rest assured that this remains a top priority for us.
We appreciate your patience and will keep you informed as soon as there’s more information to share.
Oct 14, 17:26 CEST
Investigating -
We're currently experiencing a technical issue affecting clients hosted on our Swiss server, which is preventing access to the Admin Panel. Our engineering team is working hard to resolve this as quickly as possible.
Submission Platforms are still accessible.
We'll keep you updated and let you know as soon as it's fixed. Thank you for your patience!
Oct 14, 09:30 CEST
Resolved -
This incident has been resolved.
Nov 15, 14:34 CET
Update -
We are continuing to investigate this issue.
Nov 15, 14:33 CET
Investigating -
We’ve identified an issue with the registration deadline settings. Currently, when a registration deadline is set for a specific date and time, such as 05/11/24 at 17:00, the system only registers the date (05/11/24) rather than the specific hour. This means the registration might close as soon as that day begins, rather than at your intended time of 17:00.
Our engineering team is actively working on resolving this issue to ensure the deadline functions as expected. We apologize for any inconvenience this may cause.
Nov 5, 15:30 CET
Resolved -
This incident has been resolved.
Nov 14, 10:26 CET
Investigating -
If you have the Volunteer Platform enabled, you may notice in the backend that the Volunteer Application page and Approve Hours page are currently not loading.
Our engineering team is actively working on a resolution.
We apologize for any inconvenience this may cause.
Nov 13, 14:43 CET
Thank you for your patience, we apologize for the inconvenience caused,
Nov 13, 12:03 CET
Investigating -
In the project record, you may notice that the "Back to Top" button is missing when you scroll down. This feature helps users easily navigate back to the top of the page without having to scroll manually.
Our engineering team is actively working on a fix for this issue. We apologize for any inconvenience this may have caused.
Thank you for your understanding.
Oct 28, 17:00 CET