Investigating - We are currently facing a technical issue based on Automatic Filtering and Email Templates.

If you have Automatic Filtering on a form part, giving access to the subsequent form part if the project is selected, you will notice that the email template that is sent upon part activation is the "default for all forms".
Due to this technical issue, the system does not take into account the specific template for the form part that is being activated.

Our engineering team is actively working on the resolution.

Temporary workaround: set up a default email template for all forms.

Mar 26, 2025 - 11:43 CET
API Operational
90 days ago
100.0 % uptime
Today
Backend Login (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Backend (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Frontend (Submission Platform) Operational
90 days ago
100.0 % uptime
Today
Evaluation Platform Operational
90 days ago
100.0 % uptime
Today
Volunteer Platform Operational
90 days ago
100.0 % uptime
Today
Cloudflare Frankfurt, Germany - (FRA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API - Uptime
Fetching
Frontend (Europe) - Uptime
Fetching
Backend Login - Uptime
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API - Response Time
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Mar 29, 2025

No incidents reported today.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Unresolved incident: P | Automatic Filtering + Email Templates: Email template for Part Activation is the "default for all forms".

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Resolved - This incident has been resolved.

Thank you for your patience while we were working on this.

Mar 24, 12:25 CET
Identified - In the Admin Panel, you might notice that the page Contacts > Project Submitters does not load the results.

Our engineering team has identified the issue and they are working on a solution.

Apologies for the inconvenience, and thank you for your patience while we are working on it.

Mar 17, 16:18 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.