Resolved -
The issue affecting email template for statuses has been fully resolved.
We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue.
May 28, 16:28 CEST
Investigating -
In Admin Panel >gear icon > Setup > Emails > Templates
We are currently experiencing a technical issue affecting the Statuses email templates. Specifically, the dropdown menu to select the form and part is currently not available.
The system is defaulting to sending the "Standard" variant for all status change emails, across all projects of all forms.
Our engineering team is actively working on a fix. We understand the impact this may have and are doing our best to resolve it as soon as possible.
Thank you for your patience and understanding.
May 27, 15:03 CEST