Performance issues and Emailing delay
Incident Report for Optimy
Resolved
This incident has been resolved.
Posted Jan 18, 2023 - 11:42 CET
Monitoring
The emails are now being sent.

We are monitoring that the situation has been fully restored.
Posted Dec 05, 2022 - 08:49 CET
Identified
We identified the source of the issue, and we are actively working on a solution.

Remaining issue:
Emails are not being sent.

Please trust that our IT department is fully mobilized to restore the situation as soon as possible.
Posted Dec 02, 2022 - 17:09 CET
Investigating
Optimy Admin Panel is affected by a general slowness due to our server being temporarily overloaded.

Examples of issues that you may encounter:

Your project list is missing elements
Your email notifications are delayed
Your exports (Excel and PDF) are delayed or failing
Your API call-backs are pending

Our IT department is fully mobilized to restore the situation.

We will provide an update before the end of the day.
Posted Dec 02, 2022 - 09:19 CET