Identified - We are pleased to confirm that the issue preventing replies from project submitters from reaching administrators and appearing in the project conversation threads has been resolved.
The messages that were not delivered during the incident will now be resent in bulk. Please note that these messages will appear as sent on the date they are resent, rather than on the date on which the project submitter originally sent them.
This may result in several messages being received at once and in the message dates appearing later than expected. We apologise for any inconvenience caused.
Oct 07, 2026 - 16:31 CEST
The messages that were not delivered during the incident will now be resent in bulk. Please note that these messages will appear as sent on the date they are resent, rather than on the date on which the project submitter originally sent them.
This may result in several messages being received at once and in the message dates appearing later than expected. We apologise for any inconvenience caused.
Oct 07, 2026 - 16:31 CEST
Investigating - We are aware of an issue preventing messaging replies sent by project submitters from being delivered to administrators or the conversation thread in the project records.
This is being investigated as a priority and we would like to apologize for any inconvenience caused.
Oct 06, 2026 - 16:51 CEST
This is being investigated as a priority and we would like to apologize for any inconvenience caused.
Oct 06, 2026 - 16:51 CEST
API
Operational
Backend Login (Admin Platform)
Operational
Backend (Admin Platform)
Operational
Frontend (Submission Platform)
Operational
Evaluation Platform
Operational
Volunteer Platform
Operational
Cloudflare Frankfurt, Germany - (FRA)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.