Volunteering | Volunteer invitation — Error when custom fields are not filled in
Identified - Issue: When inviting a new volunteer, an error message may appear if non-mandatory custom fields are left empty.
Status: We have identified the root cause and a fix will be deployed shortly.
Workaround: Fill in all custom fields and enable the LinkedIn URL field before sending the invitation.
Mar 05, 2026 - 16:14 CET
Budget Excel export does not work
Identified - The issue has been identified and a fix is being implemented.
Mar 04, 2026 - 09:07 CET
Investigating - Reports > Budget > export to Excel

Issue - It is currently not possible to export Budget Lists into Excel in Reports > Budget.

Please subscribe to this incident should you wish to receive automatic updates.
We will provide updates and keep you informed,
Feb 16, 2026 - 15:41 CET
Task export does not work
Identified - The issue has been identified and a fix is being implemented.
Mar 03, 2026 - 13:49 CET
Investigating - We are currently investigating this issue.
Feb 24, 2026 - 11:49 CET
Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Backend Login (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Backend (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Frontend (Submission Platform) Operational
90 days ago
100.0 % uptime
Today
Evaluation Platform Operational
90 days ago
100.0 % uptime
Today
Volunteer Platform Operational
90 days ago
100.0 % uptime
Today
Cloudflare Frankfurt, Germany - (FRA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Monday March 9, 2026 Mar 9, 2026 08:00-16:00 CET

We will be performing scheduled system maintenance to improve platform performance and stability.

Date: Monday, March 9, 2026

Time: 08:00 – 16:00 (CET/Belgium Time)

User Impact: You may be momentarily logged out of your session during this window. If this happens, simply log back in to resume your work.

We apologize for any brief interruption to your workflow.
Posted on Mar 03, 2026 - 10:37 CET
System Metrics Month Week Day
API - Uptime
Fetching
Frontend (Europe) - Uptime
Fetching
Backend Login - Uptime
Fetching
Backend - Uptime
Fetching
API - Response Time
Fetching
Frontend (Europe) - Response Time
Fetching
Backend - Response Time
Fetching
Mar 5, 2026

Unresolved incident: Volunteering | Volunteer invitation — Error when custom fields are not filled in.

Mar 4, 2026

Unresolved incident: Budget Excel export does not work.

Mar 3, 2026
Automatic Scoring - Does not exclude projects
Resolved - The issue has been fixed.

Thank you for your patience, we apologize for the inconvenience caused,
Mar 3, 13:49 CET
Investigating - If you use Automatic scoring to filter the project submissions,

Note that the feature currently accepts all submissions, even if the required score is not met.

Currently no workaround - Submissions must be checked based on the project score.

Please subscribe to this incident should you wish to receive automatic updates.
We will provide an updates
Feb 24, 16:12 CET
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

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