Update - We are continuing to investigate this issue.
Aug 14, 2026 - 17:37 CEST
Investigating - We are investigating reports of slower-than-usual response times across the platform. Increased traffic may be contributing to delays when loading pages and completing actions.

Our IT team is investigating the issue and working to identify the cause. There is currently no confirmed workaround.

We will provide the next update as soon as possible. Thank you in advance for your patience.

Aug 14, 2026 - 17:37 CEST
API Degraded Performance
90 days ago
100.0 % uptime
Today
Backend Login (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Backend (Admin Platform) Degraded Performance
90 days ago
100.0 % uptime
Today
Frontend (Submission Platform) Degraded Performance
90 days ago
100.0 % uptime
Today
Evaluation Platform Operational
90 days ago
100.0 % uptime
Today
Volunteer Platform Operational
90 days ago
100.0 % uptime
Today
Cloudflare Frankfurt, Germany - (FRA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API - Uptime
Fetching
Frontend (Europe) - Uptime
Fetching
Backend Login - Uptime
Fetching
Backend - Uptime
Fetching
API - Response Time
Fetching
Frontend (Europe) - Response Time
Fetching
Backend - Response Time
Fetching

Aug 15, 2026

No incidents reported today.

Aug 14, 2026

Unresolved incident: Platform performance degradation.

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 13:00 CEST
Scheduled - Our third-party security and network infrastructure provider, Cloudflare, will be carrying out scheduled maintenance to upgrade the database, improving its performance, security, and availability.

Please note that users may experience increased response time in API calls, for DNS record and settings changes.

We apologize for any inconvenience this may cause

Jul 31, 10:01 CEST

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

Resolved - This incident has been resolved.
Aug 4, 11:48 CEST
Identified - We have identified an issue affecting the email variants in the project record. Some users may not see their email variants when changing a project status. Our team is actively working on a fix. We apologise for the inconvenience and will provide updates shortly.

Workaround: Use the "Personalize the email before sending" option in the Modify Status panel to manually adjust the content of the Standard template before sending.

Jul 28, 09:20 CEST

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.