Monitoring - A fix has been implemented and we are monitoring the results.
All new submissions should not have the issue since yesterday. We are now fixing impacted projects.
Jun 03, 2026 - 12:26 CEST
Update - We are continuing to investigate this issue.
Jun 02, 2026 - 13:39 CEST
Investigating - We are currently experiencing an issue affecting new project submissions across all Optimy environments.
Projects submitted today may be impacted in the following ways: -The project may not appear in the project list (no status assigned at submission) - The project status change box and unlock/lock option might not be visible -The project's history may not be visible -Workflows may not have been triggered as expected
Important: Project data is correctly submitted. No data is lost.
Our technical team is actively investigating and working on a resolution so that everything appears correctly again.
Jun 01, 2026 - 17:05 CEST
API
Operational
90 days ago
100.0
% uptime
Today
Backend Login (Admin Platform)
Operational
90 days ago
100.0
% uptime
Today
Backend (Admin Platform)
Operational
90 days ago
99.97
% uptime
Today
Frontend (Submission Platform)
Operational
90 days ago
100.0
% uptime
Today
Evaluation Platform
Operational
90 days ago
100.0
% uptime
Today
Volunteer Platform
Operational
90 days ago
100.0
% uptime
Today
Cloudflare Frankfurt, Germany - (FRA)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jun 11, 12:34 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 11, 11:06 CEST
Investigating -
We have identified an issue affecting access to the Optimy management platform. Some users may encounter a 500 error while using the platform. Our team is actively working on a fix. We apologise for the inconvenience and will provide updates shortly.
Jun 11, 10:35 CEST
Resolved -
This incident has been resolved.
Jun 11, 10:31 CEST
Monitoring -
This should be fixed now. We are monitoring the situation.
Jun 10, 15:29 CEST
Investigating -
We are currently experiencing an issue affecting user creation in the admin panel. When creating a new user with a team assigned, the process may take several minutes or appear to fail entirely.
Our technical team is actively investigating and working on a fix. We will provide updates as the situation evolves.
Jun 10, 11:14 CEST
Jun 10, 2026
Jun 9, 2026
No incidents reported.
Jun 8, 2026
No incidents reported.
Jun 7, 2026
No incidents reported.
Jun 6, 2026
No incidents reported.
Jun 5, 2026
No incidents reported.
Jun 4, 2026
No incidents reported.
Jun 3, 2026
Unresolved incident: Admin Panel | New projects missing from dashboard or project list.