All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Backend Login (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Backend (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Frontend (Submission Platform) Operational
90 days ago
100.0 % uptime
Today
Evaluation Platform Operational
90 days ago
100.0 % uptime
Today
Volunteer Platform Operational
90 days ago
100.0 % uptime
Today
Cloudflare Frankfurt, Germany - (FRA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Maintenance - 18 July 2026 Jul 18, 2026 07:00-10:00 CEST

To ensure the continued performance and reliability of our solution, we will be conducting maintenance on the app on 18 July.

Please note that users may experience reduced performance during this period. We apologize for any inconvenience this may cause.
Posted on Jul 17, 2026 - 09:20 CEST
System Metrics Month Week Day
API - Uptime
Fetching
Frontend (Europe) - Uptime
Fetching
Backend Login - Uptime
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Backend - Uptime
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API - Response Time
Fetching
Frontend (Europe) - Response Time
Fetching
Backend - Response Time
Fetching
Jul 17, 2026

No incidents reported today.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Admin Panel | Project view : activation of parts
Resolved - This incident has been resolved.
Jul 9, 14:56 CEST
Investigating - We have identified an issue affecting the activation of parts within projects.
Our engineering team is actively working on a fix.
We apologize for the inconvenience.
Jul 8, 17:02 CEST
Jul 8, 2026
Admin Panel | Docusign : "send for signature" unavailable in document manager
Resolved - This incident has been resolved.
Jul 8, 16:38 CEST
Investigating - We have identified an issue affecting the DocuSign "Send for Signature" button in the Document Manager within the Project Detail page. The button is no longer visible, preventing users from sending documents for electronic signature via DocuSign.

Our engineering team has identified the affected scope and is actively working on a fix. We will provide a further update once a fix has been deployed. We apologize for the inconvenience.
Jul 6, 16:21 CEST
Admin Panel | Impossible to edit status
Resolved - This incident has been resolved.
Jul 8, 16:38 CEST
Update - We are continuing to investigate this issue.
Jul 6, 16:23 CEST
Update - We are continuing to investigate this issue.
Jul 6, 16:18 CEST
Investigating - We have identified two issues affecting admin users' ability to change the status of a project.
Issue 1 — Project View: The "Modify Status" tab displays empty. This only affects clients who do not have Custom Statuses enabled.
Issue 2 — Project List: The Bulk Actions "Update Status" option is not working. This affects all clients.

Our engineering team has identified the affected scope and is actively working on a fix. We will provide a further update once a fix has been deployed. We apologize for the inconvenience.
Jul 6, 14:42 CEST
Admin Panel | Messaging issues
Resolved - This incident has been resolved.
Jul 8, 16:38 CEST
Investigating - We have identified two issues affecting the Messaging feature in the Project View.
Issue 1 — Broken links in email notifications: The "View entire conversation" link included in outgoing message notification emails to admin is not working correctly and leads to an error page.
Issue 2 — Contacts cannot be added: When composing a message, existing contacts from the project cannot be selected as recipients from the contact picker. You can still reach contacts by entering their email address manually using the "Other" field.

Our engineering team has identified both issues and is actively working on a fix. We will provide a further update once a fix has been deployed. We apologize for the inconvenience.
Jul 7, 11:31 CEST
Jul 7, 2026
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

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