All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Backend Login (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Backend (Admin Platform) Operational
90 days ago
100.0 % uptime
Today
Frontend (Submission Platform) Operational
90 days ago
100.0 % uptime
Today
Evaluation Platform Operational
90 days ago
100.0 % uptime
Today
Volunteer Platform Operational
90 days ago
100.0 % uptime
Today
Cloudflare Frankfurt, Germany - (FRA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API - Uptime
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Frontend (Europe) - Uptime
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Backend Login - Uptime
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Backend - Uptime
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API - Response Time
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Frontend (Europe) - Response Time
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Backend - Response Time
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Past Incidents
Apr 15, 2024

No incidents reported today.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Resolved - The tool performance is back to normal.

Apologies for all the inconvenience caused to your operations.

Apr 9, 10:58 CEST
Update - The surge in activity on our servers is slowly being processed.

You might still experience some synchronization slowness.

We will continue monitoring the situation closely and give up an update tomorrow.

Apr 8, 17:32 CEST
Investigating - Due to a high activity on our servers, you may notice a slowness in the system.

For example:
- changes made in the projects might take time to be visible on Dashboard and Project List (e.g. a change of status)
- new projects might take time to be visible in the back-office

Our IT team is working on this and monitor the situation closely.
Everything should be back to normal in the next hours.

We will keep you posted.

Apr 8, 11:56 CEST
Apr 8, 2024
Resolved - The fix has been deployed.

Validation rules on Submission Platform work as expected.

Apologies for the inconvenience caused.

Apr 8, 10:51 CEST
Update - During the investigations, we found out that validation rules are not working, except if they are applied on digits (for example, they do not work with text and with dates).

Our engineering team is actively working on the fix.

Apologies for the inconvenience caused.

Apr 5, 14:43 CEST
Update - A fix has been developed and it will now go through the Quality Assurance verification.

We will give you an update as soon as possible.

Apr 4, 16:30 CEST
Investigating - On the submission platform: validation rules on calendar fields do not work, the error message appears even if the condition is met.
(a validation rule could be applied, for example, to make sure that the end date of the project is bigger than the start date)

This is blocking the submission. Our technical teams are actively working on a resolution with the utmost priority.

Apologies for the inconvenience.

Apr 4, 13:58 CEST
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Apr 4, 2024
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.