Optimy Status - Admin platform | Project list: Filter on the basis of closed questions not working

Admin platform | Project list: Filter on the basis of closed questions not working

Incident Report for Optimy

Resolved

The issue has been resolved.

Thank you for your patience.

Posted Oct 19, 2023 - 15:48 CEST

Update

A fix has been developed and tested for QA validation.
It will be deployed in the next days.

Posted Oct 18, 2023 - 16:42 CEST

Update

Our technical team is working on a solution.

Please be aware that all your charts that are based on a display model that has a filter on closed questions will not display any data.

Sorry for the inconvenience.

Posted Oct 16, 2023 - 16:13 CEST

Identified

The issue has been identified and a fix is going to be developed.

Posted Oct 12, 2023 - 15:17 CEST

Update

We are continuing to investigate this issue.

Posted Oct 11, 2023 - 14:37 CEST

Investigating

This issue is affecting all users i/o all clients.

In Projects > Project list, the filter on single and multiple choice form questions currently shows 0 results in the Project list.

Our technical team is investigating.

We apologize for the inconvenience and will give updates as soon as possible.

Posted Oct 11, 2023 - 14:36 CEST

This incident affected: Backend (Admin Platform).