We are currently facing a technical issue based on Automatic Filtering and Email Templates.
If you have Automatic Filtering on a form part, giving access to the subsequent form part if the project is selected, you will notice that the email template that is sent upon part activation is the "default for all forms". Due to this technical issue, the system does not take into account the specific template for the form part that is being activated.
Our engineering team is actively working on the resolution.
Temporary workaround: set up a default email template for all forms.
Posted Mar 26, 2025 - 11:43 CET
This incident affects: Backend Login (Admin Platform).