Admin Panel | Email Variants cannot be selected in project record

Incident Report for Optimy

Identified

We have identified an issue affecting the email variants in the project record. Some users may not see their email variants when changing a project status. Our team is actively working on a fix. We apologise for the inconvenience and will provide updates shortly.

Workaround: Use the "Personalize the email before sending" option in the Modify Status panel to manually adjust the content of the Standard template before sending.
Posted Jul 28, 2026 - 09:20 CEST
This incident affects: Backend (Admin Platform).