Volunteering | Volunteer invitation — Error when custom fields are not filled in

Incident Report for Optimy

Identified

Issue: When inviting a new volunteer, an error message may appear if non-mandatory custom fields are left empty.
Status: We have identified the root cause and a fix will be deployed shortly.
Workaround: Fill in all custom fields and enable the LinkedIn URL field before sending the invitation.
Posted Mar 05, 2026 - 16:14 CET
This incident affects: Backend (Admin Platform) and Volunteer Platform.