Messaging replies to admins not being received.

Incident Report for Optimy

Investigating

We are aware of an issue preventing messaging replies sent by project submitters from being delivered to administrators or the conversation thread in the project records.

This is being investigated as a priority and we would like to apologize for any inconvenience caused.
Posted Oct 06, 2026 - 16:51 CEST
This incident affects: Backend (Admin Platform).