Admin Panel | PDF/Excel Export Pages

Incident Report for Optimy

Resolved

This incident has been resolved.
Posted Aug 26, 2026 - 15:57 CEST

Update

We are continuing to investigate this issue.
Posted Aug 26, 2026 - 12:19 CEST

Investigating

We are currently investigating an issue causing the PDF and Excel export pages in the Admin Panel to load blank.
The affected areas are:
- Reports > Export projects
- Project > Actions > PDF export

As a result, users may currently be unable to access or generate exports from these pages.
Our technical team is working to identify the cause and restore normal service as soon as possible.
We apologise for the inconvenience and will provide further updates here.
Posted Aug 26, 2026 - 10:04 CEST
This incident affected: Backend (Admin Platform).