Emails are blocked and cannot be sent

Incident Report for Optimy

Resolved

This incident has been resolved.

Posted Jan 20, 2026 - 09:14 CET

Monitoring

A fix is being deployed.
The emails are going to be released during the next 2 hours, and the situation will be back to normal in about 2 hours.

We keep on monitoring.

Posted Jan 19, 2026 - 17:16 CET

Investigating

Project submitters who create their account cannot verify it because the verification emails are currently not being sent.

Please subscribe to this incident should you wish to receive automatic updates.
We will provide an update before the end of the day.

Posted Jan 19, 2026 - 14:10 CET

This incident affected: Frontend (Submission Platform).